Transaction Security and Payment Protection
Our service uses modern financial security standards and automatically verifies each incoming transaction according to AML requirements. Verification is performed in accordance with the service’s security policy.
If the risk level exceeds 50%, the transaction may be temporarily suspended. You can learn more about risk categories and transaction processing rules in our AML/KYC policy.
In case of transaction blocking, KYC verification is not mandatory. Funds are returned to the sender, however a network fee may be deducted.
For convenience, you can check the wallet address using AML Checker and evaluate transaction safety in advance.
◼️ Rate fixing: The rate is fixed after receiving 40 network confirmations.
◼ Processing method: Semi-automatic — the operator's participation is required to complete the transaction (see the operator's current status).
◼ Exchange rate fixing: The exchange rate is fixed after the funds are credited to our account details.
◼ Crediting time: Payment usually takes up to 3 hours when the operator is online. Sometimes, funds for a single request are credited in several transactions.
◼ AML check: Each transaction undergoes an automatic AML check. In case of high risk or connection to illegitimate sources, identity verification may be required.