AML Policy

Cash Rocket AML/KYC Policy

01 Objectives and Principles

The CashRocket platform places the highest priority on the security and legality of every transaction. We strictly adhere to AML (Anti-Money Laundering) and KYC (Know Your Customer) procedures to prevent the use of our service for money laundering, financing illegal activities, and other unlawful actions.

We operate in strict accordance with FATF recommendations and global compliance standards. Any application on the platform may be analysed for risk, and we reserve the right to suspend or cancel a transaction pending completion of the review.

02 Monitoring and analysis of transactions

For your security, all incoming and outgoing transactions automatically undergo AML screening through the specialised AmlBot service.

The system evaluates the transaction based on a number of risk markers, including possible links to the DarkNet, stolen funds, mixers, and other threats.

Please note: If the cumulative risk level of the transaction, according to the provider, exceeds 50%, the operation may be temporarily suspended for additional audit.

03 Verification and refunds (Loyal KYC) At CashRocket, we value your time. If the AML filter is triggered and a high-risk transaction is suspended, we do not require you to complete the KYC procedure.

The funds are simply returned to the customer's original wallet. Only the basic blockchain network fee required to send the transfer is deducted from the refund amount. CashRocket does not charge any hidden penalties or additional fees.

04 High-risk factors

During checks, special attention is paid to counterparties and transactions related to the following categories:

Participation in fraudulent schemes (scams, fraud) and terrorist financing.
Use of anonymisers, mixers, privacy protocols and DarkNet platforms.
Transfers from jurisdictions with a critical level of risk or in violation of sanctions.

Transactions related to the following are strictly prohibited:

Sanctions Terrorism Darknet Ransomware / Malware Mixing Child Abuse Stolen Funds Scam / Fraud Gambling

High-risk platforms include: Garantex, CommEX, Bitpapa.com, NetEx24.net and similar services.

05 Sanctions lists

CashRocket reserves the right to block or withhold funds received from resources that are considered high-risk or subject to sanctions. This list may be updated without prior notice.

Black Sprut, BTC-e, ChipMixer, DuelBits, FreeBitcoin, Hydra, NVSPC, Roobet, Tornado Cash, WEX Exchange, Yolo Group, Garantex, CommEX, Blender.io, Lazarus Group, Genesis Market, Shinbad.io, Primedice, Wasabi Wallet, Bitzlato, Bitpapa.com, Trocador.app, Cryptomus, Nobitex.ir, 1xBit, Aifory.pro, SkyCrypto.net, FlashObmen.com, CoinBlinker.com, Vexel, Fun Pay, Web Money, Freekassa, Yobit, exmo.com, exmo.me, Crypto Cloud, Cripta, BitBits, Nix Money, Bixter, Payeer.com.

Processing rules: If funds were received from a prohibited service, it takes up to 72 hours to review the situation. Withdrawing funds after cancelling a transaction may also take up to 72 hours.

06 Refund policy

AML verification: up to 24 hours to determine status, up to 3 working days for a refund.

Memo/Tag errors: refund within 3 working days of providing the required details.

Incorrect network or currency: refund within 7 working days.

Crediting of refund transactions (to our hot wallet): up to 7 working days.

07 Refusal of service and data protection

The service has the right to refuse to conduct an exchange at any time if connections to prohibited destinations are detected. The decision to refuse is final. At the same time, all information about your requests and transactions is securely encrypted, stored on CashRocket's secure servers and has strictly limited access.

08 Jurisdiction restrictions

Unfortunately, CashRocket services are not available to residents and citizens of the following countries and territories:

United States Afghanistan Iran Somalia South Sudan DR Congo Trinidad and Tobago Uganda Vanuatu Russian Federation Republic of Belarus