Transaction Security and Payment Protection
Our service uses modern financial security standards and automatically verifies each incoming transaction according to AML requirements. Verification is performed in accordance with the service’s security policy.
If the risk level exceeds 50%, the transaction may be temporarily suspended. You can learn more about risk categories and transaction processing rules in our AML/KYC policy.
In case of transaction blocking, KYC verification is not mandatory. Funds are returned to the sender, however a network fee may be deducted.
For convenience, you can check the wallet address using AML Checker and evaluate transaction safety in advance.
◼️ Rate fixing: The rate is fixed after receiving 5 network confirmations.
◼ Processing method: Semi-automatic — operator involvement is required to complete the transaction (see operator status).
◼ Rate fixation: The rate is locked after the funds are credited to our payment details.
◼ Amount adjustment: The final credited amount may be adjusted based on the exchange market rate. Acceptable deviation is within 1–3 minutes of the parser update.
◼ Processing time: Payouts are usually completed within 60 minutes when the operator status is “online”.
◼ AML check: Every transaction undergoes automatic AML screening. In cases of high risk or links to illegitimate sources, identity verification may be required.