Transaction Security and Payment Protection
Our service uses modern financial security standards and automatically verifies each incoming transaction according to AML requirements. Verification is performed in accordance with the service’s security policy.
If the risk level exceeds 50%, the transaction may be temporarily suspended. You can learn more about risk categories and transaction processing rules in our AML/KYC policy.
In case of transaction blocking, KYC verification is not mandatory. Funds are returned to the sender, however a network fee may be deducted.
For convenience, you can check the wallet address using AML Checker and evaluate transaction safety in advance.
◼️ Rate fixing: The rate is fixed after receiving 40 network confirmations.
◼ Processing method: Semi-automatic — operator involvement is required to complete the transaction (see current operator status).
◼ Exchange rate fixing: The exchange rate is fixed after the funds are credited to our account details.
◼ Amount clarification: The final amount may be adjusted depending on the market exchange rate. The permissible deviation is within 1-3 minutes of the parser's operation.
◼ Crediting time: Payment usually takes up to 90 minutes when the operator's status is “online.” In some cases, funds may be credited in accordance with banking rules within 3 banking days.
◼ AML verification: Each transaction undergoes automatic AML verification. In case of high risk or connection to illegitimate sources, identity verification may be required.
◼ There is a separate procedure for Credo/Liberty banks.