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Transaction Security and Payment Protection

Our service uses modern financial security standards and automatically verifies each incoming transaction according to AML requirements. Verification is performed in accordance with the service’s security policy.

If the risk level exceeds 50%, the transaction may be temporarily suspended. You can learn more about risk categories and transaction processing rules in our AML/KYC policy.

In case of transaction blocking, KYC verification is not mandatory. Funds are returned to the sender, however a network fee may be deducted.

For convenience, you can check the wallet address using AML Checker and evaluate transaction safety in advance.

◼️ Rate fixing: The rate is fixed after receiving 600 network confirmations.

◼ Processing method: Semi-automatic — the operator's participation is required to perform the operation (see the operator's current status).
◼ Exchange rate fixing: The exchange rate is fixed after the funds are credited to our account.
◼ Clarification regarding the amount: The final amount may be adjusted depending on the market exchange rate. Permissible deviation — within 1–3 minutes of the parser's operation.
◼ Credit time: Payment usually takes up to 90 minutes when the operator's status is “online.” In some cases, funds may be credited in accordance with banking rules within 3 banking days.
◼ AML verification: Each transaction undergoes automatic AML verification. In case of high risk or connection to illegitimate sources, identity verification may be required.
 

Give: Arbitrum (ARB) ARB


Receive: Visa/Master Card CNY


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