Exchange Zcash to WISE

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AML Protection Our service uses modern financial security standards and automatically checks every incoming transaction in accordance with the service AML policy.

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Risky Transactions If the risk level exceeds 50%, the operation may be temporarily suspended. Detailed rules and risk categories are described in our AML/KYC Policy.

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Refund Policy In case of a transaction being blocked, completing KYC verification is not mandatory. Funds are returned to the sender, however, the network fee may be deducted.

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AML Checker For additional convenience, you can check your wallet address through the AML Checker and evaluate the transaction safety in advance.

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Rate Fixation The exchange rate is fixed after receiving 22 network confirmations.

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Processing Method Semi-automatic — operator participation is required to complete the operation (see current operator status).

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Rate Fixation The exchange rate is fixed after the funds are credited to our payment details.

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Amount Clarification The final amount may be adjusted depending on the market exchange rate. The allowed deviation is within 1–3 minutes of parser activity.

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Processing Time Payouts usually take up to 6 hours when the operator status is “online”. In some cases, funds may be sent in multiple transactions.

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AML Check Every transaction undergoes an automatic AML check. In case of High Risk or links to illicit sources, identity verification may be required.